We require all dogs to be up to date on vaccinations (Rabies, bordatella, DHPP/DA2PP) prior to starting training.

We serve the north and west sides of Chicago. Depending on availability, we are occasionally able to visit nearby suburbs. We also offer virtual sessions.

We schedule sessions Sundays-Thursdays and require that packages and private sessions be used within one year (365 days) of purchase date. Sessions are booked directly with your trainer.

We require payment in full prior to the start of your initial session. If you end up booking a package, we will prorate the amount of your first session.

We ask for 24 hour notice for cancellations, barring emergencies. We are unable to offer refunds for sessions canceled within 24 hours.

We believe positive reinforcement is the most effective and the kindest way to train. This means we use treats, encouragement and environmental rewards to help you and your pup meet your goals. We don’t use prong collars, shock collars, or choke chains and are happy to work with you to transition to other gear.

Email is our preferred method of communication. Customers who book packages are welcome to email in between sessions for questions and updates.